Online stores
Dozens of shipments a day. Filling waybills by hand costs hours and produces address errors.
Integration
CRM integration with Nova Poshta
Waybills are created from the order card in one click, delivery statuses update themselves, and nobody keeps the carrier cabinet open all day.
- Waybills straight from the order card
- Automatic delivery status updates
- Branches, parcel lockers, address delivery
Free consultation
Who needs this
Wholesale companies
Shipments with cash on delivery and control over returned money.
Service centres
Receiving and returning equipment by post when you need to know where the client device is right now.
Anyone using cash on delivery
Automatic reconciliation of what was shipped, received and already paid back.
What exactly we set up
The base set covers 90% of an online store's needs; the rest is added on request.
Waybill from the card
Sender, recipient, dimensions and declared value are pulled from the order. The waybill number lands back in the card.
City and branch catalogues
Autocomplete for cities, branches, parcel lockers and address delivery, kept in sync with the carrier API.
Real-time statuses
Parcel status updates automatically and moves the order along the pipeline: shipped → in transit → received.
Cash on delivery
You see which waybills have already paid out and which are stuck, with a dedicated filter and reminders.
Returns and refusals
A refused parcel creates a task for the manager instead of going unnoticed until month end.
Document printing
Batch printing of labels and registers without opening the carrier cabinet.
How the work goes
1. Access and scenario
We get the cabinet API key and agree who the sender is, which delivery types are used and where the fields live in the CRM.
2. Fields and catalogues
We add the waybill, delivery type, branch and status fields, and connect the carrier catalogues.
3. Test shipments
We create test waybills and check every variant: branch, locker, address, cash on delivery.
4. Launch and training
We show the managers how it works inside their daily flow and leave a short instruction.
What we connect
Some CRMs ship this integration out of the box — then we simply configure it for your process. Where there is no ready connector, we build it on n8n over the Nova Poshta API.
PlanfixKeyCRMKeepinCRMUspacyRO AppCustom CRM with an APIOnline store (OpenCart, WooCommerce, Horoshop)
Nova Poshta integration
Roughly 3–5 business days
- Waybill creation from the order card
- City, branch and locker catalogues
- Automatic delivery status updates
- Cash-on-delivery control
- Label and register printing
- Instructions for managers
Frequently asked questions
Our CRM already has this out of the box. Why would we need you?
If the standard one is enough, we will say so at the audit. Our work starts where non-standard rules are needed: custom sender selection, several warehouses, special handling of cash on delivery, reconciliation with accounting.
Can we ship from several legal entities?
Yes. The sender is chosen by a rule — for example, based on the warehouse, the entity in the order or the client type.
How often do statuses update?
Typically every 15–30 minutes for active parcels. We tune the frequency to your volume so we do not hit the carrier API limits.
Does this work with Ukrposhta and Meest?
Yes, the logic is the same, only the API changes. We often connect several carriers in one interface so the manager picks the service inside the card.