Teams used to Bitrix24
When the main project risk is not the data but people who worked in one interface for years.
Migration
Migration from Bitrix24 to Uspacy
The softest switch in terms of team habits: Uspacy was built as a Ukrainian alternative to Bitrix24, so the logic is familiar and user resistance is minimal.
- Similar logic — short retraining
- CRM, tasks, chats and a feed in one space
- A Ukrainian product instead of Russian software
Free consultation
Who Uspacy fits
Companies needing a corporate portal
Not only CRM but tasks, internal chats, a news feed and shared calendars.
Those who need speed
When the decision to drop Russian software is made and the switch cannot stretch across a quarter.
Small and mid-size business
Clear plans and features without keeping a system administrator on staff.
What does not migrate automatically — and what we do about it
This is the part commercial proposals stay quiet about. Data almost always moves; the working logic never moves by itself.
Business processes, robots and triggers
Automations have no common format across systems, so they have to be rebuilt. We inventory the live automations in the old system and reassemble the ones that matter on the new platform.
Access rights and roles
Every CRM models permissions differently. We port the meaning — who should see what — not a mechanical copy of settings.
Reports and dashboards
They are rebuilt for the new data structure. Usually that is an improvement: most legacy reports had not been opened in years.
Third-party marketplace apps
Replaced by native features of the new system or by n8n scenarios. We list them during the audit — this is exactly where the unpleasant surprises hide after the shutdown.
Raw technical logs
Service records are not migrated: they carry no value outside the old system and only bloat the new database.
How the migration goes
1. Audit of the old system
We count the real volumes: contacts, deals, tasks, files, which pipelines are alive and which are abandoned. An estimate without those numbers is impossible — this is where multiples hide.
2. Field map and the scope decision
We put in writing what moves and what stays in the archive. Moving everything "just in case" is the most expensive and least useful option.
3. Trial migration and reconciliation
We load a subset, reconcile counts and control fields, and show you the result. Only then does the full transfer start.
4. Full migration and parallel run
Everything moves, both systems run side by side for a few days so the team adapts. Then the old one is switched off and you get the reconciliation protocol.
What we migrate
The similarity of the systems simplifies field mapping but does not remove the audit: automations and rights are still rebuilt.
Contacts and companiesDeals across pipelinesTasksFilesUsers and structureCommunication history
Bitrix24 → Uspacy switch
Roughly 2–4 weeks
- Audit and field map
- Data transfer with reconciliation
- Rebuilt pipelines and basic automations
- Company structure and permissions setup
- Parallel run while the team adapts
- Team training
Frequently asked questions
How does Uspacy actually differ from Bitrix24?
The logic and interface are close, so teams adapt quickly. What differs is the depth of individual modules: some complex Bitrix24 scenarios are implemented differently or through external automation. The audit shows which of those affect you.
Will we really lose nothing in functionality?
Honest answer: something will change. Our job is to find those spots before the switch, not after. For critical scenarios with no native equivalent we build a workaround on n8n.
How long does a migration take?
A typical SMB project runs from two weeks to about six weeks. The timeline is driven not by data volume but by how many processes have to be rebuilt and how fast decisions come from your side.
Can we keep working during the switch?
Yes. The old system stays live until cut-over, and both run in parallel for a few days. We agree on a freeze point separately — after it new data goes only into the new CRM.
What if something turns out to be missing afterwards?
We do not delete the old system and we leave a full data export in files. You keep access to the archive even after the old subscription expires.
How much does it cost?
There is no fixed price list: the cost depends on data volume, the number of pipelines and the processes to rebuild. We calculate it individually after the audit — which is why the audit comes first and costs you nothing.
Related case studies
Case: Complex Migration of an Engineering Company from Bitrix24 to Planfix
How we migrated 40+ active users, 13 business processes, and the entire historical database from Bitrix24 to Planfix, transforming a CRM into a full-fledged ERP system.
Read more →Case: Migration of a Manufacturing Company from Bitrix24 to Planfix
Learn how we helped a client quickly and without data loss migrate from Russian software, set up processes, and ensure data security.
Read more →