Client writes in any messenger
Telegram, WhatsApp, Facebook, Viber or Email — Jarvis replies in the same channel automatically, without human involvement.
Full conversation with clients in Telegram, WhatsApp, Viber and Email — without human involvement. Qualified lead in Planfix at any hour.
Telegram, WhatsApp, Facebook, Viber or Email — Jarvis replies in the same channel automatically, without human involvement.
Bot learns about their situation, uncovers pain points, proposes solutions — following sales methodology, not just templated FAQ.
Qualified lead appears in Planfix: contact card, task with full chat transcript, qualification status.
No cold "tell me about your services". Manager joins when the client is already ready to talk.
| Criterion | Regular bot | Jarvis |
|---|---|---|
| Communication | Buttons and menus | Full conversation |
| Pain discovery | None | SPIN methodology |
| Dialogue memory | None | Full context |
| Knowledge base | Hardcoded | Google Sheet (you update) |
| Channels | Usually 1 | Telegram, WhatsApp, Viber, Email |
| CRM record | Manual | Auto in Planfix |
| New channel | Rewrite code | Connected in 1 day |
Jarvis knowledge base is a Google Sheet. You fill it in yourself: services, pricing, cases, FAQ, objection handling. Change a row → bot already knows the new answer.
Service list with descriptions. Bot never quotes prices without permission — you control the boundaries.
Real work examples. Bot picks the most relevant case for each client query.
"Too expensive", "I'll think", "competitors are cheaper" — ready answers for every scenario.
What the bot can and cannot say. Edge cases always go to a human manager.
Company of 5–50 people that:
Especially relevant: real estate, IT outsourcing, consulting, service companies, training centres.
Jarvis does not try to replace the manager — it takes over the first hour after an enquiry, while the lead is still warm and the person is busy.
An enquiry at 23:40 does not wait for morning: the bot greets, asks qualifying questions and records the answers in the CRM. In the morning the manager gets context, not a "hello".
Niche, task, volume, timeline and budget range collected before the first conversation, so the call starts with substance.
Enquiries you cannot serve get a polite answer and do not eat manager time. Cheaper than discovering it twenty minutes into a call.
The bot does not get tired by Friday evening and asks the same questions in the same order, which makes the funnel comparable between periods.
Better to know the limits before launch.
Its job is to bring the lead to a human conversation in usable shape, not to close the deal.
Commercial terms come from a person. The bot states only what you explicitly allow.
The client knows who they are talking to. Pretending buys a short win and long mistrust.
A non-standard request is handed to a person immediately, not after five rounds of clarification.
fromon request
1–2 weeks
fromon request
2–4 weeks
Yes, deliberately. The bot introduces itself as an assistant and hands complex cases to a person. Pretending to be a live manager buys a short-term effect and long-term mistrust once it is discovered.
It passes the conversation to a person with full context and a "needs help" flag. One extra handover beats five rounds of clarification with an irritated client.
Yes, and that is the bulk of the work: a knowledge base from your materials, examples of good answers and forbidden phrasings. Without it you get a polite conversationalist who knows nothing about your product.
A working bot in the first channel usually takes a few weeks. The longest part is not development but collecting and cleaning answers to real client questions — and that is what determines quality.
For the omnichannel variant (Telegram + WhatsApp + Email in one) — yes. For a simple Telegram bot — no, n8n + Supabase is enough. But without Planfix there is no CRM where leads go automatically.
We use self-hosted infrastructure. Data is processed on the client's servers or our dedicated servers in Hetzner (EU). Only anonymised dialogue context is passed to Claude and Gemini.
No. The bot handles primary communication and qualification. Deals, negotiations, complex questions — always a human. The bot frees the manager from routine, not replaces them.
The knowledge base is configured per client. There are clear rules: what the bot can and cannot say. Prices without confirmation — forbidden. Edge cases — bot redirects to manager.
Pilot (1 channel): 1–2 weeks. Full omnichannel: 2–4 weeks depending on number of channels and knowledge base volume.
You change a row in Google Sheets — the bot already knows the new answer. No technical skills, no developer needed.