The most common potential-client question: «How much will it cost?» Most integrators say «it depends» and offer a 30-min discovery call. We do it differently: prices upfront.
Two cost components
- Planfix licence — paid directly to Planfix, $5/user/month on standard tier. First 14 days free.
- Integrator work — system configuration tailored to your business. That\'s us.
Our Planfix implementation packages
Basic — 15 000 ₴ (7-10 days)
Who for: micro-business. You want to start quickly with minimal configuration.
Standard — 35 000 ₴ (14-21 days)
Who for: small business with established processes.
Custom — from 75 000 ₴ (30+ days)
Who for: mid/large business with complex process architecture.
Detailed feature lists are on the Planfix implementation page.
When is a package better than hourly?
Always, if your processes are «typical»: SMB sales, services, e-commerce, education. Package is 20-30% cheaper due to standardisation.
Hourly (Time & Material, $30-40/h) is justified when:
- You have unique processes hard to scope upfront
- You want to evolve the system gradually post-MVP
- R&D / discovery work is needed
Post-launch support cost
- 14-60 days included free (depending on package)
- No subscription: $40/h ad-hoc
- Basic plan: 5 000 ₴/month — up to 5 support hours
- Extended plan: 12 000 ₴/month — up to 15 hours + priority response
CRM cost FAQ
How much does CRM implementation cost for a small business?
For a Ukrainian SMB in 2026 — from 15 000 ₴ (basic setup for micro-business) to 75 000+ ₴ (complex process architecture). The typical small-business package is 35 000 ₴. The CRM licence is paid separately: Planfix is $5/user/month.
What is included in the implementation price?
Audit and scoping, pipeline and custom-field configuration, basic integrations (telephony, website), contact import, team training and 14-60 days of support. The Standard package equals 35-45 hours of integrator work.
How long does implementation take?
Basic — 7-10 days, Standard — 14-21 days, Custom — 30+ days. You can shorten the timeline by preparing document samples and typical workflows in advance.
How do I calculate CRM ROI?
ROI = (annual gain − first-year cost) / cost × 100%. The annual gain combines revenue growth from better conversion and manager time savings. Estimate your cost and ROI in our CRM implementation calculator — 5 minutes, no sign-up.
Conclusion
Realistic Planfix implementation budget for Ukrainian SMB in 2026 — from 15 000 to 75 000+ ₴ per package. All packages on the Planfix page. Estimate your own cost in the calculator or grab a free 30-min consultation, we\'ll recommend the best fit.