Edition of 25.10.2026. These terms describe how we provide our services and how to order and pay for them. Technical support is also governed by the public offer; implementation projects — by a contract signed with each client.
1. Services
CRM implementation and configuration (Planfix and others), business process automation (n8n), integrations, data migration, technical support and consulting. All services are intangible and delivered remotely.
2. How to order
Leave a request on the website, via Telegram, WhatsApp or email → we send a proposal with scope, timeline and price → a contract (implementation) or the public offer (support) → an invoice; work starts after prepayment unless agreed otherwise.
3. Timelines
Implementation — per the proposal and contract. Technical support — response and resolution times per plan. Business hours: Mon–Fri, 09:00–18:00 Kyiv time.
4. Prices and payment
Prices in UAH, no VAT. Bank transfer by invoice; online by Visa / Mastercard, Apple Pay, Google Pay via WayForPay (payment link in the invoice); recurring card payment for support plans if chosen.
5. Delivery
No physical delivery. Results are delivered in your CRM account, in your requests, and by email.
6. Cancellation and refunds
You may cancel before work starts — prepayment is refunded in full. See the Returns Policy.
7. Contractor and contacts
Individual Entrepreneur Dmytro Yaroslavovych Tur
integro24 — business automation bureau
Tax ID (RNOKPP): 2620313253
Legal address: 14/3 Slovatskoho St., Lviv, 79000, Ukraine
Actual address: 14/3 Slovatskoho St., Lviv, 79000, Ukraine
Phone: +380 67 670 98 78
Email: support@integro24.com
Single tax payer (group 3), not a VAT payer